item(s)

UK & International Delivery & Returns

ORDER DISPATCH


If you place your order before 12.30pm Monday to Friday your order will be dispatched the same day.

Orders placed after 12.30pm may still be dispatched same day but this is not guarenteed (it is dependent on courier collection time in the afternoon).

This excludes bank holidays and shop holidays.

Please ensure that the delivery address provided when you place your order is correct as we cannot accept liability for goods sent to an incorrect address.
 

UK Shipping Prices & Delivery Times


UK Orders over £50 and above
Delivery is FREE and will be dispatched using either Royal Mail 1ST Class Signed For or Next Day Delivery (Exc. weekends) depending on delivery address.

UK Orders below £50
A choice of:-
Royal mail 1st Class £3.25
Royal Mail 1st Class Signed For £4.25
Next Day Courier England & Wales Only (exc. weekends) £4.95

Next Day Delivery by Courier

Next Day Delivery does not include Saturday/Sunday Delivery and is only available to addresses in England and Wales.
Our couriers provide timed delivery slots and will leave with a neighbour or safe place if you are going to be out.

Royal Mail
Royal Mail aim to deliver 93% of 1st Class mail the next working day after posting. Royal Mail aims to meet these timescales but they do not guarentee them.



I  was very reluctant to add postage charges after 8 years of 'Free Postage' but the buying culture which has developed as a result of the major mail order businesses has changed, customers now wish to be able to order one day and return the next because they want a different colour or they want to change silver for brass or 40mm for 25mm. So much so, that it was impossible to continue providing free postage.
November 2017

 

International Shipping Prices & Delivery Times



SHIPPING TOEUROPE

Customers in will be given a choice at checkout of: 3 - 6 Day Delivery Starting at £8.15 (Tracked)

You will be supplied with a tracking number by email on dispatch.

Please note that  non-EU  orders will have 20% UK VAT deducted from the price at checkout
eg an item priced at £12.00 will be £10.00 at checkout.



SHIPPING TOUNITED STATES


We no longer ship to the US or Canada

RETURNS


We hope you will be delighted with your purchase, but if you decide you would like to return a product please contact us to let us know your intention to return the item within 14 working days of receiving the item. This notification period is in accordance with the Distance Selling Regulations.

Please include your name, address and telephone number and whether you want a refund or exchange. You will receive a refund for the cost of the item but not the cost of returning it. We cannot accept liability for goods lost or damaged in transit therefore, we recommend you send by recorded delivery to make sure they arrive, or obtain a certificate of posting. You need to return goods without delay and within 14 days after the day you informed us you were cancelling.

Please send to:-

Bag Clasps Ltd
6 Blackpool Technology Centre
Faraday Way
Blackpool
FY2 0JW.

Once an item has been returned and we have checked it we will issue a refund

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